Privacy Policy

1. Introduction

Welcome to our MQL4/MQL5 Code Conversion Platform ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address when creating payments or subscriptions
• Payment Information: Cryptocurrency payment details (wallet addresses, transaction IDs)
• Code Files: MQL4/MQL5 source code files you upload for conversion
• Communication Data: Messages sent through our support or chat features

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, conversion history
• Device Information: Browser type, IP address, operating system
• Cookies: Session cookies, preference cookies, analytics cookies
• Analytics Data: Time spent on platform, conversion statistics, error logs

3. How We Use Your Information

• Service Delivery: Process code conversions, compile MQL files, analyze code
• Payment Processing: Handle cryptocurrency payments via NOWPayments
• Account Management: Manage subscriptions, track usage limits, provide support
• Platform Improvement: Analyze usage patterns, fix bugs, improve algorithms
• Communication: Send transaction confirmations, service updates, support responses
• Security: Prevent fraud, detect abuse, ensure platform security

4. Data Storage and Security

We take data security seriously and implement appropriate technical and organizational measures:

• Encryption: All data transmitted is encrypted using SSL/TLS
• Database Security: Stored in secure Neon PostgreSQL databases with access controls
• Code Files: Uploaded files are processed and deleted after conversion unless saved to history
• Payment Security: Cryptocurrency payments processed via NOWPayments (PCI DSS compliant)
• Access Control: Limited employee access to personal data on a need-to-know basis

5. Data Sharing and Third Parties

We share your information only in the following circumstances:

• Payment Processors: NOWPayments for cryptocurrency payment processing
• Cloud Infrastructure: Vercel (hosting), Neon (database), E2B (code execution)
• Analytics: Anonymized usage data for platform improvement
• Legal Compliance: When required by law or to protect our legal rights

We never sell your personal data to third parties.

6. Cryptocurrency Payments

When you make payments with cryptocurrency:

• Payments are processed by NOWPayments, our secure payment gateway
• We collect: payment ID, transaction hash, cryptocurrency type, amount, and status
• Blockchain transactions are public and permanently recorded on their respective blockchains
• We do not store your wallet private keys or seed phrases
• Refunds are processed to the original wallet address when applicable

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@yourplatform.com

8. Data Retention

• Code Files: Deleted immediately after conversion unless saved to history
• Conversion History: Retained for 90 days or until account deletion
• Payment Records: Kept for 7 years for legal and tax compliance
• Account Data: Retained until you request deletion or account closure

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@yourplatform.com
• Support: Use the chat feature on our platform